The Deck at The Glen Reserve table

The Glen Hotel, 24 Gaskell Street, Eight Mile Plains, Brisbane, 4113, EIGHT MILE PLAINS, Australia
54 Reviews 4.6

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About The Deck at The Glen

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Reviews

1 /5 Rating average

Worst customer experience, staff were impatient and not helpful, had to wait for ages for staff to be at the cashier to make orders. Feel sorry for the chefs, great food ruined by shocking services.

4 /5 Rating average

Nice venue open and modern with a lot of different options to sit. Front of house were not the friendliest  bar staff very friendly. Standard pub fair but done quite well crispy chips nice fresh salad good dressing. I had a schnitzel and gravy which was good my partner had the Barramundi  and really enjoyed his meal for $32 for 2 people very good value

1.5 /5 Rating average

8 times out of 10 all eating areas are booked out for functions, leaving only the public bar and grass area to dine. This is not ideal with 2 young children, who would love nothing more than to play in your fantastic playground, but cant because we risk losing the only table available at the back of the venue to supervise them whilst playing. A designated general public dining area needs to be assigned.

4.5 /5 Rating average

Great deals for lunch and dinner, some char grilled steak with fries and salad, burgers, pizza, wraps, daily hot roast meal with roasted vegs and gravy, or spicy coated fried calamari tapas~

2 /5 Rating average

Average, and overpriced food. The staff were chatting away as diners sat at sticky tables cluttered with dishes. It was difficult to order drinks at the bar and food from the kitchen, as the staff seemed to have better things to do. The Garden Grille is definitely the better half of the restaurants at The Glen.

4 /5 Rating average

Been here a few time with friends and the prices are good and the servings are fantastic. Good food, Keno, big lizards walking underneath your table is funny and plenty of car park. It just needs a better view instead of watching cars flying across Logan road.

3.5 /5 Rating average

It's a great pub meal, the venue itself is very noisy , and wasn't a good idea to eat there on Mother's Day , the food was ok, my barramundi fish and chips was over priced, $28. The chips was pretty average , our coke was flat! Would I go back? Not sure...

1 /5 Rating average

This was one of the WORST customer service experiences I have ever had, which is disappointing for your chefs, because the food was quite nice.  However, my table of 8 could not look past how rude your front of house staff were. After lining up to order for quite a while (I know, not your problem, but still), we ordered four garlic breads for our table. Our initial order consisted of 8 items and the girl at the counter advised that the limit per buzzer was 6, so we were issued with 2. When we went to collect our meals, surprisingly, there were only 2 meals ready - steak and one kids pizza. Eventually 2 garlic breads were ready for collection. When I queried the girl at the pass she informed me I'd have to line up at the start again to order more, at which point I was getting frustrated as our meals were going cold, so I requested to speak to your manager. An arrogant young(ish) guy came over and stood in front of me with his hands folded and REFUSED to listen to my problem and insisted "I just line up and order more". I continued to try and explain my situation all the while my lunch going cold. Your "manager" just smirked at me and continued to dismiss me with the phrase "have a nice day". If I were you, I would be so embarrassed of the staff's performance. You guys talk the talk, but definitely don't walk the walk.