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Waited for 30 minutes and asked about my online order as the order number has suddenly disappeared from TV screen. Manager Rechecked and said it will take another 5 minutes. I understand it was busy and they need more staff. Manager could have apologised for delay but didn’t care about it. Looks like she was not happy at work. Also the staff needs to maintain hygiene hands as they were touching food with bare hands. No going back again.
So disappointing, I ordered a grilled chicken burger in a small meal told staff to make it fresh. The chicken is burnt and completely dry definitely not fresh and it was on the warm side same as the chips not fresh and warm. I did not enjoy my meal I travelled 20 minutes to eat at a halal hungry jacks and now wishing I never came here to eat. If your getting told to make it fresh, cook it fresh what rubbish service
I am deeply disappointed with the management standards at this particular location. As a loyal customer, I was appalled by the way I was treated during my recent visit. The cashier forgot to charge me 60 cents for sauce, and when I offered to pay with my card, I was told to walk inside to rectify their mistake. I’ve just recovered from a leg injury so walking inside wasn’t the best idea for me and so the the manager decides to display rude behaviour, making derogatory remarks about my lack of change and insinuating that I don't have money. This kind of behaviour is disgusting over such a small amount of change and raises concerns about the training and professionalism of the management team. It's disheartening to experience such a lack of respect and customer service
If I could give this no stars, I would. It seems ignoring customers is the priority in this place. I had to say I was going to Maccas across the road to get anyone to serve me. When I did get served, I was made to feel like I was an inconvenience of their time. Never ever go to any HJs again. Dirty tables in the dining area and bins over flowing.
Over 20 minutes for a 3 nugget kids meal and water terrible service chips are cold, this team needs help they are trying but the understand that food needs to be hot so they need to move fast is not happening very friendly just very very slow. And good luck getting hot food the delivery service guy was waiting before i got there and the store is discussing and the floor behind the counter is wet thats an ohs issue bug time!!
Found out about this halal pizza place recently and decided to try it out. Was thoroughly impressed by the service. Was very punctual and the pizzas are top notch. Would highly recommend checking out Fresh dough pizza kebab Mill Park 5/5 for service and the amazing pizzas Keep up the awesome work guys
Have been to Fonda Collingwood a number of times over the years and enjoyed it, however, and after our experience last week, we will not be going back. One of the dishes we ordered arrived as everyone else at the table was finishing their meal and that dish, which was fish tacos, arrived at the table with what appeared to be frozen crumbed overcooked fish in them. Nachos were also quite dry and ordinary.