Hungry Jack's Burgers Roxburgh Park Reserve table

185-195 Somerton Road Roxburgh Park, Coolaroo VIC 3064, Australia, Kurunjang
1591 Reviews 3.3

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About Hungry Jack's Burgers Roxburgh Park

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Reviews

2 /5 Rating average

Waited for 30 minutes and asked about my online order as the order number has suddenly disappeared from TV screen. Manager Rechecked and said it will take another 5 minutes. I understand it was busy and they need more staff. Manager could have apologised for delay but didn’t care about it. Looks like she was not happy at work. Also the staff needs to maintain hygiene hands as they were touching food with bare hands. No going back again.

1 /5 Rating average

Tables were filthy, the floor was filthy, the floor looked like it hadn’t been swept all day. HJ Roxy Crew ..Please learn to clean!!!

1 /5 Rating average

So disappointing, I ordered a grilled chicken burger in a small meal told staff to make it fresh. The chicken is burnt and completely dry definitely not fresh and it was on the warm side same as the chips not fresh and warm. I did not enjoy my meal I travelled 20 minutes to eat at a halal hungry jacks and now wishing I never came here to eat. If your getting told to make it fresh, cook it fresh what rubbish service

1 /5 Rating average

I am deeply disappointed with the management standards at this particular location. As a loyal customer, I was appalled by the way I was treated during my recent visit. The cashier forgot to charge me 60 cents for sauce, and when I offered to pay with my card, I was told to walk inside to rectify their mistake. I’ve just recovered from a leg injury so walking inside wasn’t the best idea for me and so the the manager decides to display rude behaviour, making derogatory remarks about my lack of change and insinuating that I don't have money. This kind of behaviour is disgusting over such a small amount of change and raises concerns about the training and professionalism of the management team. It's disheartening to experience such a lack of respect and customer service

1 /5 Rating average

Can’t get their orders correct. Spent almost $100 in food and only sent half of the order with the Uber driver. This is the second time this has happened. Do not recommend getting food delivered through the Roxburgh Park branch.

1 /5 Rating average

If I could give this no stars, I would. It seems ignoring customers is the priority in this place. I had to say I was going to Maccas across the road to get anyone to serve me. When I did get served, I was made to feel like I was an inconvenience of their time. Never ever go to any HJs again. Dirty tables in the dining area and bins over flowing.

1 /5 Rating average

Today 3 January 2023 at 11am restaurant table and floor very dirty don't even get me started on the smelly dirty toilet. What's worst only 3 customer in store and staff just standing around talking. Management need to teach these staff on how to clean.

1 /5 Rating average

Over 20 minutes for a 3 nugget kids meal and water terrible service chips are cold, this team needs help they are trying but the understand that food needs to be hot so they need to move fast is not happening very friendly just very very slow. And good luck getting hot food the delivery service guy was waiting before i got there and the store is discussing and the floor behind the counter is wet thats an ohs issue bug time!!