The protection of personal data has a very high priority at au.reservation7.com. We collect, store and process personal data exclusively in accordance with the applicable data protection regulations.
Our websites may contain links to websites of other providers to which this data protection declaration does not apply. We cannot accept any liability for the handling of your personal data by third parties. We would like to point out that data transmission on the Internet (e.g. e-mail) can have security gaps.
Complete protection of data against access by third parties is not possible.
Our privacy policy applies solely to the use of data by Au.reservation7.com.
Information on data securityWe secure our website by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons.
With effect from 25.05.2018, the EU General Data Protection Regulation (EU-DSGVO) applies in Germany alongside the provisions of the Federal Data Protection Act (BDSG), which was also amended on this date.
With reference to Art. 12, 13 EU-DSGVO, you will find the following information on data protection and data processing in connection with your legal protection insurance contract.
Basic Data Protection Regulation
1. Name and contact details of the data controller and the company data protection officerThe responsible person can be found in the imprint.
You can reach the company data protection officer under Contact.
2. Collection and storage of personal data as well as the type and purpose of its use
a) When visiting the website
When you visit our website Au.reservation7.com, the browser used on your end device automatically sends information to the
server of our website. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automatic deletion:
The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. f) DSGVO. Our legitimate interest follows from the data collection purposes listed above. In no case do we use the collected data for the purpose of drawing conclusions about your person. In addition, we use cookies and analysis services when you visit our website. You can find more detailed explanations of this in sections 4 and 5 of this data protection declaration.
b) When registering for our newsletter
If you have expressly consented in accordance with Art. 6 para. 1 p. 1 lit. a) DSGVO, we will use your e-mail address to send you our newsletter on a regular basis. To receive the newsletter, it is sufficient to provide an e-mail address. You can unsubscribe at any time by using the link at the end of each newsletter.
c) When using our contact form
For questions of any kind, we offer you the possibility of contacting us via a form provided on the website. In doing so, it is necessary to provide a valid email address so that we know who the enquiry is from and so that we can answer it. Further information can be provided voluntarily. Data processing for the purpose of contacting us is based on your voluntarily given consent in accordance with Art. 6 para. 1 p. 1 lit. a) DSGVO. The personal data collected by us for the use of the contact form will be automatically deleted after we have dealt with your enquiry.
3. Transfer of dataThere will be no transfer of your personal data to third parties for purposes other than those listed below.We only pass on your personal data to third parties if:
you have given your express consent to this in accordance with Art. 6 Para. 1 Sentence 1 lit. a) DSGVO, the disclosure is necessary in accordance with Art. 6 Para. 1 Sentence 1 lit. f) DSGVO for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data, for the case that the disclosure is necessary in accordance with Art. 6 para. 1 p. 1 lit. c) DSGVO, as well as this is legally permissible and necessary for the processing of contractual relationships with you according to Art. 6 para. 1 p. 1 lit. b) DSGVO.
4. CookiesWe use cookies on our website. These are small files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware.
Information is stored in the cookie that is related to the specific end device used. However, this does not mean that we gain direct knowledge of your identity. The use of cookies serves, on the one hand, to make the use of our offer more pleasant for you. We use so-called session cookies to recognise that you have already visited individual pages of our website. These are automatically deleted after you leave our site. In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a certain fixed period of time. If you visit our site again to use our services, it is automatically recognised that you have already been to our site and which entries and settings you have made so that you do not have to enter them again. On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you (see point 5). These cookies enable us to automatically recognise that you have already been to our website when you visit it again. These cookies are automatically deleted after a defined period of time. The data processed by cookies is necessary for the aforementioned purposes to protect our legitimate interests as well as those of third parties in accordance with Art. 6 (1) p. 1 lit. f) DSGVO. Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a notice always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.
5. Analysis toolsThe tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 p. 1 lit. f) DSGVO. With the tracking measures used, we want to ensure a needs-based design and the ongoing optimisation of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision. The respective data processing purposes and data categories can be found in the corresponding tracking tools.
a) Google Adwords Conversion Tracking
In order to statistically record the use of our website and to evaluate it for the purpose of optimising our website for you, we also use Google Conversion Tracking. In this process, Google Adwords sets a cookie (see section 4) on your computer if you have accessed our website via a Google ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognise that the user clicked on the ad and was redirected to this page. Each Adwords customer receives a different cookie. Cookies can therefore not be tracked via the websites of Adwords customers. The information obtained using the conversion cookie is used to create conversion statistics for Adwords customers who have opted for conversion tracking
The Adwords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in the tracking procedure, you can also refuse the setting of a cookie required for this - for example, by means of a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser so that cookies from the domain "www.googleadservices.com" are blocked. Google's privacy policy on conversion tracking can be found here (
https://services.google.com/sitestats/de.html).
b) Google Analytics
For the purpose of demand-oriented design and continuous optimisation of our pages, we use Google Analytics, a web analysis service of Google Inc. (
https://www.google.de/ intl/en/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymised usage profiles are created and cookies (see under point 4) are used. The information generated by the cookie about your use of this website, such as - browser type/version, - operating system used, - referrer URL (the previously visited page), - host name of the accessing computer (IP address), - time of server request, is transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services associated with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymised so that an allocation is not possible (IP masking). You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (
https:// tools.google.com/dlpage/gaoptout?hl=en). As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection of data by Google Analytics by clicking on this link. An opt-out cookie will be set, which prevents the future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. Further information on data protection in connection with Google Analytics can be found, for example, in the Google Analytics Help (
https://support.google.com/analytics/answer/ 6004245?hl=en).
6. Social media plug-insWe use social plug-ins of the social network Facebook on our website on the basis of Art. 6 para. 1 p. 1 lit. f) DSGVO in order to make Au.reservation7.com better known via this. The underlying promotional purpose is to be regarded as a legitimate interest within the meaning of the GDPR. The responsibility for data protection-compliant operation is to be ensured by their respective providers. We integrate these plug-ins using the so-called two-click method in order to protect visitors to our website as best as possible.
7. Google MapsThe website uses Google Maps API to visually display geographical information. When using Google Maps, Google also collects, processes and uses data on the use of the Maps functions by visitors to the website. Further information on data processing by Google can be found in Google's privacy policy. There you can also change your settings in the data protection centre so that personal data can be managed and protected.
Here you will find further instructions on how to manage your own data in connection with Google products.
8. Use of YouTube plug-insWe use the provider YouTube, among others, for the integration of videos. YouTube is operated by YouTube LLC with its headquarters at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc. with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. On some of our Internet pages, we use plugins from the provider YouTube. When you call up the Internet pages of our website that are provided with such a plugin, a connection is established to the YouTube servers and the plugin is displayed. This transmits to the YouTube server which of our Internet pages you have visited. If you are logged in as a YouTube member, YouTube assigns this information to your personal user account. When using the plugin, such as clicking on the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your YouTube user account and other user accounts of the companies YouTube LLC and Google Inc. before using our website and deleting the corresponding cookies of the companies. Further information on data processing and notes on data protection by YouTube (Google) can be found at
https://www.google.de/intl/de/policies/privacy/.9. Data subject rightsYou have the right to:
- According to Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details;
- in accordance with Art. 16 DSGVO, to demand the immediate correction of inaccurate or incomplete personal data stored by us on opening hours;
- pursuant to Art. 17 DSGVO, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims; - pursuant to Art. 18 DSGVO, to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defence of legal claims or you have objected to the processing pursuant to Art. 21 DSGVO;
- pursuant to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
- revoke your consent at any time in accordance with Art. 7 (3) DSGVO. This has the consequence that we may no longer continue the data processing based on this consent in the future;
- complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose. The address is: State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia Postfach 20 04 44 40102 Düsseldorf.
10. Right of objectionInsofar as your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) p. 1 lit. f) DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO, insofar as there are grounds for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which will be implemented by us without specifying a particular situation.
11. Data securityWithin the website visit, we use the widespread SSL procedure (Secure Socket Layer) in connection with the highest encryption level supported by your browser. As a rule, this is a 256-bit encryption. You can tell whether an individual page of our website is encrypted by the closed key or lock symbol in the lower status bar of your browser. We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in accordance with technological developments.
12. Topicality and amendment of this data protection declarationThis data protection declaration is currently valid and has the status of May 2023. Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration.
